Salesforce Education Cloud Consultant Practice Exam
The Salesforce Certified Education Cloud Consultant program is for consultants who have expertise in implementing Salesforce solutions specifically for educational institutions. A Salesforce Certified Education Cloud Consultant is proficient in designing and executing Salesforce solutions for educational purposes that align with customer business needs, ensuring they are sustainable, scalable, and offer long-term customer satisfaction.
A Salesforce Certified Education Cloud Consultant is tasked with implementing solutions that cater to customer business processes and demands by leveraging Salesforce for Education.
Who should take the exam?
The candidate has the proficiency to design solutions that enhance Education Cloud functionality and spearhead their execution within the education sector. With prior consulting experience in education and expertise in Salesforce applications, including the ability to implement various applications in typical customer scenarios, the candidate is well-equipped for success.
Successful candidates bring consulting skills, including solution design, problem-solving, troubleshooting technical and design issues, adept facilitation, requirements gathering, application of best practices, efficient management of project timelines and deliverables, and familiarity with implementation methodologies.
Salesforce Certified Education Cloud Consultants are eager to showcase their prowess as cloud computing implementation specialists, with a specific focus on Education Cloud. They typically possess:
- Over 2 years of experience with the Salesforce Platform
- At least 1 year of Salesforce implementation experience in the education sector
- Hands-on involvement in at least one project centered around Education Cloud
- Preferred experience as a partner or consultant
Skills Area:
These consultants exhibit a range of skills, including:
- Managing implementation projects within the education domain
- Strong analytical and problem-solving capabilities
- Proficiency in internet technologies and cloud computing
- Understanding of data management and database principles
- Familiarity with common integrations and governance/change management concepts
- Knowledge of student lifecycles and institution operations, along with the software development lifecycle
- Understanding of Salesforce environment strategy and incremental building approach
- Familiarity with the Salesforce for Education product line
Furthermore, Salesforce Certified Education Cloud Consultants demonstrate the ability to:
- Install, configure, and customize Salesforce Education Cloud solutions
- Evaluate and recommend suitable Salesforce products as part of solution design (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Account Engagement, CRM Analytics, Experience Cloud)
- Ensure seamless operational integration between core products and Education Cloud
- Understand product compatibility, best practices, and integration implications
- Discuss integration strategies and data migration into an Education Cloud instance
- Evaluate third-party Salesforce applications for potential use in Education Cloud implementations
- Understand Salesforce license types and Community open-source solutions.
Exam Details
- Exam Name: Salesforce Certified Education Cloud Consultant
- Exam Languages: English
- Exam Questions: 60 Questions
- Passing Score: 67%
- Time Duration: 105 minutes
Exam Course Outline
The Salesforce Certified Education Cloud Consultant Exam covers the given topics -
Topic 1: Domain Expertise: 18%
- Determine the solution set that satisfies customer requirements (marketing and engagement, recruitment and admissions, student experience, and advancement and alumni relations).
- Explain the Education Cloud solution for K-12 customers.
Topic 2: Understand Education Cloud Configuration: 22%
- Discuss the capabilities and considerations of Education Cloud, including compatibility with other Salesforce products and features.
- Install and configure Salesforce for Education solutions.
Topic 3: Learn about Implementation Strategies and Best Practices: 18%
- Facilitate a successful implementation (plan, gather requirements, design, build, test, document, deploy, and optimize).
- Illustrate governance, change management, staffing, implementation strategies, deployment considerations, and adoption best practices including community resources for long-term solution success.
Topic 4: Understand Solution Design: 19%
- Evaluate the similarities, differences, and relationships between Salesforce for Education solutions account model considerations and standard Salesforce Account-Contact data models.
- Design an appropriate and scalable solution for education customers.
- Locate community and open-source solutions and resources.
- Decide when to use Education Cloud, other Salesforce solutions, community open source solutions, and third-party applications.
Topic 5: Learn Integration and Data Management: 16%
- Evaluate integration considerations for connecting systems in an Education Cloud implementation.
- Explain data management considerations (data usage, forecasting, large data volumes, migrations in Education Cloud).
Topic 6: Understand Analytics: 7%
- Distinguish between reporting solutions in Education Cloud.
- Demonstrate when a data analytics solution is appropriate.