Collaboration Communications Systems Engineer (MS-721) Exam
The role of Collaboration Communications Systems Engineer (MS-721) entails overseeing the planning, deployment, configuration, maintenance, and troubleshooting of various communication systems, including:
- Microsoft Teams Phone
- Meetings
- Personal and shared space devices such as Teams Rooms and Microsoft Surface Hub
Collaboration with various stakeholders is a key aspect of the role, including Teams administrators, Microsoft identity and access administrators, Microsoft 365 administrators, as well as other workload owners such as facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers.
Who should take the exam?
In this position, candidates must have a comprehensive understanding of networking, telecommunications, audio/visual technologies, meeting room setups, and identity and access management. Proficiency in managing and monitoring Teams Phone, meetings, and certified devices is essential, utilizing tools such as:
- Microsoft Teams admin center
- PowerShell
- Microsoft Teams Rooms Pro Management portal
- Microsoft Call Quality Dashboard
Additionally, they will deploy and configure Teams Phone with connectivity to the Public Switched Telephone Network (PSTN) through methods such as Teams Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.
Exam Course Outline
The MS-721 Exam covers the given topics -
- Domain 1: Learn about plan and design collaboration communications systems (25–30%)
- Domain 2: Configuring and managing Teams meetings, webinars, and town halls (15–20%)
- Domain 3: Learn about Configuring and managing Teams Phone (25–30%)
- Domain 4: Understand Configure and manage Teams Rooms and devices (25–30%)