Consumer Sales
Consumer sales is an important process in the company to sell goods
and services
directly to customers for their use. The process involves knowing
consumer
behavior, customer needs, sharing product or service information,
managing objections, and closing sales. The process also involve
developing customer relationships as well as analyzing purchasing
patterns, so as to offer solutions suitable for customer's needs.
Certification
in consumer sales attests to your skills and knowledge in consumer
sales. This certification assess you in consumer behavior, sales
techniques, product knowledge,
and customer service.
Why is Consumer Sales certification important?
- Acts as an proof of your sales skills.
- Validates your skills to engage with customers and close more sales.
- Makes you more competitive in the job market and may qualify for higher-paying roles.
- Shows your skills and knowledge to perform at a high level in sales.
- Attests to your knowledge of understand consumer needs.
- Earn higher salaries compared to non-certified sales professionals.
Who should take the Consumer Sales Exam?
- Retail Sales Representatives
- Sales Associates
- Sales Managers
- Account Managers
- Customer Service Representatives
- Sales Consultants
- Product Specialists
- Business Development Representatives
- E-commerce Sales Specialists
- Inside Sales Representatives
Consumer Sales Certification Course Outline
The course outline for Consumer Sales certification is as below -