Hospitality
Hospitality is the service industry which is focused on providing
stay, food, care, travel and comfort at a location in different
configuration offering varying degrees of comfort and services. The
different types of configuration include hotels, resorts,
restaurants, event planning, and tourism. The hospitality industry is
focused on customer service, positive experiences for
guests, and meeting the needs of guests professionally.
Certification in Hospitality certifies your skills and knowledge in managing hospitality
services and operations. This certification assess you in guest service, food and beverage management, front desk
operations, event planning, and hotel management.
Why is Hospitality certification important?
- Enhances your career opportunities in the hospitality industry.
- Demonstrates your professional competency to employers.
- Increases your earning potential by qualifying for higher-level roles.
- Provides recognition for your expertise in guest services and hotel management.
- Offers you a competitive edge in the job market.
- Boosts your credibility with employers and customers.
- Helps you move into managerial and supervisory positions.
- Shows your commitment to the profession and continual learning.
Who should take the Hospitality Exam?
- Hotel Manager
- Resort Manager
- Event Planner
- Guest Service Manager
- Front Desk Supervisor
- Restaurant Manager
- Catering Manager
- Housekeeping Supervisor
- Food and Beverage Manager
- Tourism Coordinator
- Hospitality Consultant
- Concierge
- Sales Manager (Hospitality)
- Operations Manager
- Banquet Manager
Hospitality Certification Course Outline
The course outline for Hospitality certification is as below -