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Certificate in Operations Management

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Operation Management


About Operation Management
Operations management involves utilizing resources from staff, materials, equipment, and technology. Operations managers acquire, develop, and deliver goods to clients based on client needs and the abilities of the company.

Why is Operation Management important?
Importance of Operations Management
•    Helps in achievement of objectives: Operations management has an effective role in the achievement of pre-determined objectives of an organization. It ensures that all activities are going as per plans by continuously monitoring all operations of organization.
•    Improves Employee productivity: Operation management improves the productivity of employees. It checks and measures the performance of all people working in the organization. Operation manager trains and educate their employees for better performance.
•    Enhance Goodwill: Operation management helps in improving the goodwill and presence of the organization. It ensures that quality products are delivered to all customers that could provide them better satisfaction and makes them happy.
•    Optimum utilization of resources: Operation management focuses on optimum utilization of all resources of the organization. It frames proper strategies and accordingly continues all operations of the organization. Operation managers keep a check on all activities and ensure that all resources are utilized on only useful means and are not wasted.
•    Motivates Employees: Operation management helps in motivating the employees towards their roles. Operation managers guide all peoples in performing their roles and provide them with better atmosphere. Employees are remunerated and rewarded according to their performance level.

Who should take the Operation Management Exam?
•    Production, Logistics, SCM or Finance professionals
•    Business owners
•    Entrepreneurs
•    Innovators
•    Anyone who wants to assess their operation management skills
•    Production, Logistics, SCM or Finance managers and senior executives
•    Management consultants
•    Professionals working in outsourced companies responsible for operation management
•    Any professional with skills and knowledge on operation management
•    Students

Operation Management Certification Course Outline
1. Organizational Operations Management
2. Product and Service Management
3. Supply Chain Management
4. Inventory Management
5. Forecasting
6. Capacity Management
7. Operations Scheduling
8. Quality Management
9. Facility Management


Certificate in Operations Management FAQs

The exam includes 60 multiple‑choice questions and 5 scenario‑based case studies. You have 90 minutes to complete it.

Professionals responsible for planning, executing, or analysing operations—managers, planners, analysts, and consultants.

A foundational understanding of business processes helps, but detailed experience is not mandatory.

Review textbooks on operations management, practice process mapping, study inventory and quality models, and work through sample case studies.

A minimum score of 70% overall is required to earn certification.

Yes. You may retake it after a 14‑day waiting period.

Certification remains valid for three years. Renewal requires completing a brief refresher assessment.

You need a calculator and access to process‑mapping or spreadsheet software for scenario tasks.

Yes. Scenario‑based case studies test your ability to apply process analysis, capacity planning, and forecasting techniques.

It validates your operations expertise, enhancing credibility and opening opportunities in management, consulting, and continuous‑improvement roles.