Salesforce B2B Solution Architect Exam
The Salesforce B2B Solution Architect certification targets individuals equipped with knowledge, expertise, and practical experience in architecting and advancing multi-cloud B2B solutions that yield significant business advantages for clients. To create, strategize, and implement solutions that deliver business value, a comprehensive understanding of specific products is essential. The goal is to achieve four outcomes that underpin multi-cloud experiences:
- Modeling customers across their businesses, subsidiaries, and collective identities.
- Establishing a unified customer view by recognizing customers as a singular entity across all records.
- Enabling transactional data capabilities (sales, service, marketing, commerce) throughout a multi-cloud customer experience.
- Ensuring consistency and cardinality of transactional data across a multi-cloud customer experience while maintaining a unified customer view.
Exam Prerequisite:
Salesforce Certified Application Architect Certification, which further includes the following prerequisites:
- Platform App Builder
- Platform Developer I
- Data Architect
- Sharing and Visibility Architect
Who should take the exam?
The Salesforce B2B Solution Architect typically possesses 4-5 years of experience as a Solution Architect and is well-versed in the below areas related to the Salesforce products:
- Aligning business requirements with technical implementations to achieve business value for the customer.
- Leading and facilitating discussions for gathering requirements.
- Identifying the role of third-party systems within a customer's processes and data requirements.
- Translating technical details of solution architecture for a business audience.
- Supporting the overarching vision for business solution(s).
- Educating customers and implementation teams on best practices and considerations.
- Steering the development of customer experience solutions by prioritizing use cases and confirming success criteria.
- Establishing a common language to describe multi-cloud use cases and their successful implementation.
- Designing end-state solution architectures while presenting customers with options and phased approaches to achieve desired outcomes.
- Guiding implementation teams through best practices for multi-cloud integration and testing scenarios.
- Layering appropriate technology over the designed architecture.
- Participating in the delivery of the architected solution to oversee implementation and adjust plans as necessary.
Course Outline
The Salesforce B2B Solution Architect Exam covers the given topics -
- Domain 1: Understand Discovery and Customer Success: 25%
- Domain 2: Learn about Data Governance and Integration: 26%
- Domain 3: Learn about Design: 29%
- Domain 4: Understand Delivery: 12%
- Domain 5: Learn how to Operationalize the Solution: 8%