Salesforce Certified User Experience Designer
The Salesforce Certified User Experience (UX) Designer credential validates a professional's ability to design solutions that focus on user-centric experiences within the Salesforce platform. It involves understanding the principles of user interface (UI) design, user research, and human-centered design methodologies to create intuitive, effective, and aesthetically pleasing interfaces. The UX designer ensures that Salesforce applications are easy to navigate, meet the needs of users, and align with the business goals by enhancing productivity and user satisfaction.
Why is Salesforce Certified User Experience Designer important?
- Validates expertise in designing user-friendly, intuitive interfaces within the Salesforce platform.
- Enhances the ability to conduct user research and apply human-centered design principles.
- Ensures optimized navigation and usability for various Salesforce apps.
- Improves business outcomes by creating experiences that meet user and stakeholder needs.
- Strengthens design thinking and problem-solving skills for digital transformation initiatives.
- Supports cross-functional collaboration with developers, product managers, and stakeholders.
- Ensures consistent, accessible, and scalable design across Salesforce products and devices.
Who should take the Salesforce Certified User Experience Designer Exam?
- Salesforce UX Designer
- Salesforce Product Designer
- UI/UX Designer working within Salesforce
- Salesforce Solution Architect (with a focus on design)
- Front-End Developer (focused on user interface)
- Product Managers (with a focus on user experience)
- Salesforce Business Analyst (interested in user experience)
- Service or Experience Designers using Salesforce
Salesforce Certified User Experience Designer Certification Course Outline
The Salesforce Certified User Experience Designer Certification covers the following topics -
1. Discovery: 13%
2. UX Fundamentals: 16%
3. Human-Centered Design: 12%
4. Declarative Design: 27%
5. Testing: 11%
6. Salesforce Lightning Design System (SLDS): 21%